Get in Touch
Reel Mind is built and run by one person. Pick the request that fits and it reaches the right place — usually answered within 2–3 working days.
Support & requests
Each option opens your mail app with the details already filled in. Fill the blanks and send.
Bug or feature request
Something broken, or something missing. Include what you were doing when it happened.
Delete my data or close my account
Removes your account and the Reels saved against it.
Creator takedown
You made a Reel that appears here and you want it removed. No account needed.
Exclude me from Explore
Keeps your Reels out of the public page. Your dashboard is unaffected.
Anything else, including questions about these Terms or this Policy, goes to koradiyaangel11@gmail.com.
Grievances about how your data is handled reach the same address, attended by Angel Koradiya. See the Privacy Policy for what is collected and the Terms of Service for the rules of use.
Common questions
Why do I sign up by DM instead of a form?
The bot can only recognise you by the Instagram account that messages it. That first DM is what binds your Reel Mind account to your Instagram ID — without it, a shared Reel has no library to land in.
My Reel has been "processing" for a while. Is it stuck?
Transcription, on-screen text extraction, and categorisation run after the Reel is saved, so the card fills in over time rather than at once. Longer videos take longer. If a step fails, the Reel still lands in your library under a fallback category rather than disappearing.
Can I save links that are not Instagram Reels?
No. Sharing a Reel to the bot in a DM is the only way content enters your library.
A Reel was filed under the wrong category. Can I fix it?
Categories are a model prediction with a confidence score, so they are occasionally off. You can create and manage your own categories from the dashboard.
Do my saved Reels show up publicly?
The public Explore page shows a small preview: a link to the original Instagram post, its caption, and Instagram’s own thumbnail. Your username, transcripts, extracted text, and saved frames are never shown, and nothing there ties a Reel back to you. Use the exclusion request above to opt out entirely.
Is my content sent to an external AI provider?
No. Transcription, text extraction, and categorisation run inside services we operate, and your content is not used to train models. The full breakdown is in the Privacy Policy.
Elsewhere
Not support channels — replies to a Reel Mind issue only happen over email.